Returns & Refunds Policy – Wholesale Hair Dye
At Wholesale Hair Dye, we want you to be fully satisfied with your purchase. If you need to return an item, please follow the guidelines below to ensure a smooth process.
Return Eligibility
✔ Items must be returned within 15 days of receipt.
✔ Products must be unused, unopened, and in their original packaging.
✔ For damaged, defective, or incorrect items, please contact us within 48 hours of delivery.
How to Request a Return
1️⃣ Contact Us – Email us [admin@wholesalehairdye.com] with your order number and reason for return.
2️⃣ Receive Return Instructions – Our team will review your request and provide return instructions.
3️⃣ Send Your Items Back – Securely package the items and return them to the address provided.
4️⃣ Receive Your Refund or Exchange – Once received and inspected, we will process your refund, exchange, or store credit.
Refund Process
✔ Refunds will be issued to the original payment method or as store credit.
✔ Allow 15 business days for processing after we receive your return.
Who Covers Return Shipping?
- For faulty or incorrect items: We will cover the return shipping cost.
- For change-of-mind returns: Customers are responsible for return postage.
Need Assistance?
If you have any questions about your return, contact us at HERE.